“In May 2009, the Program on Negotiation at Harvard Law School hosted the first Mediation Pedagogy Conference. Theorists, practitioners, and teachers of mediation from around the world who specialize in such diverse fields as education, law, international relations, game theory, and business joined to talk about teaching mediation.
Moving between plenaries and breakout sessions, attendees shared and compared reflections on topics that included the use of role-play simulations, live mediation videos, evaluation methods, teaching technologies, education theory, and interdisciplinary integration. PON commissioned Noah G. Susskind of Adroit Productions to create this Podcast capturing some of the attendees’ reflections throughout the conference.” - The PON Clearinghouse website, 2010.
Download the Podcast here.
- make recommendations about how to improve its website, and
- identify seasoned environmental dispute mediators in the US.
Unfortunately, the Kheel Center is locked into a website template by the mandate of the law school that houses them, but they were still able to implement some of our website design recommendations. And with the mediator roster we provided them, they are better equipped to build their virtual Rolodex and also refer people to environmental mediators when asked to do so.
Adroit is currently researching designing websites to facilitate and supplement online training, learning, and collaboration. For example, we are exploring how best to adapt both proprietary and free open-source platforms to create LMS (learning management systems) so that training for things like negotiation, mediation, and facilitation can be administered online in addition to or alongside face-to-face or classroom training. We are considering both for-profit e-commerce sites that sell online lessons and also “walled gardens” that are private (only members can enter) but collaborative (members can communicate freely).
For this Podcast, CBI’s Managing Director Patrick Field talked to Adroit CEO Noah G. Susskind about “public apologies”—apologies to the public on behalf of one”s self or organization. He discusses the apologies offered after The Challenger explosion, the Tylenol poisonings, and FEMA’s fake news conference.
This was used to promote Field’s trainings on public apologies for corporate and public clients. The The EPA’s Conflict Prevention and Resolution Center later hired him to lead their staff through workshops on this issue, and CBI then commissioned a second interview with Field to tease those.