Podcast for CBI’s Pat Field on Public Apologies
For this Podcast, CBI’s Managing Director Patrick Field talked to Adroit CEO Noah G. Susskind about “public apologies”—apologies to the public on behalf of one”s self or organization. He discusses the apologies offered after The Challenger explosion, the Tylenol poisonings, and FEMA’s fake news conference.
This was used to promote Field’s trainings on public apologies for corporate and public clients. The The EPA’s Conflict Prevention and Resolution Center later hired him to lead their staff through workshops on this issue, and CBI then commissioned a second interview with Field to tease those.
